Thanks for visiting us at Eco Confetti. Below is some general information about our shipping fees and delivery times; you can always contact us if you need more information by emailing email@example.com
Domestic Shipping Information
Express shipping is free for all orders. Standard orders placed by 12pm are shipped within 2 days. Custom colour orders may take up to 5 days to be shipped.
For a more accurate shipping time, please click here to see the latest Australia Post shipping estimates. Your confetti is sent from Sydney, NSW - so if you are in another state, please reference the interstate shipping information. Please also allow 1 extra day for us to prepare and send your confetti order.
Regular tracking updates will be sent to the email address that you provide when placing your order.
If paying via Pal Pal, please ensure that your Pay Pal address is up-to-date.
Can I pick up my order?
Currently, we do not offer pick up on any orders.
Will my order reach me in time?
Unfortunately we can’t provide a guarantee on delivery dates as shipping companies are experiencing delays. We recommend placing your order 2-3 weeks prior to your event to avoid disappointment.My confetti didn't arrive
In the unlikely event that your order says "delivered" or "left in a safe place" but you have not received your confetti, we will first request an investigation with Australia Post. Pending the outcome of their investigation the confetti may either be delivered to you, or a refund processed if Australia Post confirm your order has been lost.